- By Editor
- 16th August, 2018
Mayfair Housing, a developer that envision an affordable home for every family in Mumbai by 2022, has collaborated with RealtyX to present their customers with a highly efficient, connected and integrated platform for all their needs.
The realty firm, known for adopting the most progressive measures for customer satisfaction, and has been operating in the industry since 1964. It was one of the first few developers to register their project with MahaRERA when it was enforced.
At the recently held MCHI-CREDAI Golden Pillar Awards, Mayfair Housing had won the Affordable Project of the Year (Residential) for one of its projects in Titwala.
With such glorious accomplishments, the group now wishes to incorporate the "PropTech" element into their journey to extend an enhanced customer support to all. This led to our collaboration with the group.
As a part of the launch, we designed an app for Mayfair Housing that enables them to connect, interact and respond to all the queries and inquiries made by their customers in a speedier way.
Below mentioned are the services Mayfair Housing offers via its app:
- With the app, customers can view multiple property listings at one go. All one needs to do is to filter their search with relevant keywords.
- Residents and existing customers can access all important information and notices via the app and stay connected to their fellow residents with the help of an online directory.
- The app is a gateway for customers to all voice grievances through a single channel, thus minimizing their hassles and enabling prompt replies.
- An effective referral system ensures that customers and the developer are mutually benefited - the customer via earning and redeeming referrals and the developer by receiving quality leads through referrals.
Thus, with this brand new app in place, Mayfair Housing has an edge over its competitors and have ushered technological innovation via the app.